Help

Help center

Find answers about how the tools work, common problems, and how to get support.

Getting started

  1. Pick a tool from the All Tools page.
  2. Select your file (or drag and drop it).
  3. Configure the options.
  4. Click the process button and wait for the result.
  5. Download your file.

Every tool page includes step-by-step instructions, features, limitations and FAQ below the tool itself.

Privacy questions

Read the Privacy Policy and the article What Happens to Your Files When You Use an Online PDF Tool?. The short answer: your files are processed in your browser and never uploaded.

Common issues

The tool does nothing when I click the button

Check that you selected a file and filled in the required options (like a page range or password). Error messages explain what's missing.

A file fails to open

The file may be damaged or not a valid PDF. Try opening it in a PDF viewer. Some encrypted files need to be unlocked first.

Processing is slow

Heavy operations (OCR, strong compression, large renders) run on your device. Close other tabs and try a lower resolution setting.

The output looks different from the original

Some tools change the document (compression re-encodes images, flattening rasterizes pages). Check each tool's limitations section.

Browser help

Most issues are resolved by updating the browser or disabling interfering extensions. See Browsers Supported.

Still stuck?